Subscribe Events Insights About. Featured eBooks. The State of the Federal Cloud. Read Now. Health Technology in Action Read Now. Tech Policy Trends Read Now. By Shaun Barry January 6, Fraud will become a weapon of war. The U. Governments will pass laws addressing bias in algorithms.
Shaun Barry is the global leader for government, healthcare and utilities at SAS. Share This:. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Cookie Preferences Cookie List.
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Learn more. Case work is the predominant workstyle of government, with the entire legacy-heavy portfolio of monolithic case management point solutions found in many departments. CMaaS is a new way to build institutional agility by applying composable business principles and practices , to replace legacy case management systems with modular products that can be rapidly assembled, disassembled and recomposed in response to changing business needs. Digital identity ecosystems are quickly evolving and leading governments to assume new roles and responsibilities.
The topic is high on political agendas, so government CIOs must link digital identity to salient use cases. Gartner predicts that a true global, portable, decentralized identity standard will emerge in the market by , to address business, personal, social and societal, and identity-invisible use cases. The composable government enterprise is any government organization that adopts composable design principles.
This enables them to extend the reuse of capabilities and continuously adapt to changing regulatory, legislative and public expectations. CIOs are embracing composable government to overcome existing, siloed approaches to managing services, systems and data that limit the ability of governments to adapt to the rapidly evolving needs of the emerging digital society.
Data sharing is often ad hoc in government, driven by high-profile use cases such as child protection incidents or gender violence that cannot easily be generalized. Data sharing as a program moves it into being a scalable service, with multiple reusable capabilities, supporting the drive toward more composable approaches in government service delivery.
Hyperconnected public services is the whole-of-government use of multiple technologies, tools or platforms to automate as many business and IT processes as possible. Government CIOs can use hyperautomation principles and practices to develop hyperconnected, highly automated end-to-end business processes and public services that require minimal human intervention.
Citizen direct participation with governments reached new heights in as communities dealt with the pandemic, wildfires, hurricanes and other events. Multichannel citizen engagement is a seamless, bidirectional engagement with constituents across organizational boundaries, while delivering a personalized experience using the preferred and most effective channels to reach them.
Operationalized analytics is the strategic and systematic adoption of data-driven technologies, such as artificial intelligence AI , machine learning and advanced analytics, at each stage of government activity to improve the efficiency, effectiveness and consistency of decision making. Decision makers can make better context-based operational decisions in real-time to improve the quality of the citizen experience.
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